ROYALE'S POLICIES

DEPOSITS;

• $15 DEPOSIT/BOOKING FEE IS NON-REFUNDABLE AND GOES TOWARD YOUR LASH SET.

APPOINTMENT CONFIRMATIONS:

• WITH ME HAVING YOUR EMAIL OR NUMBER I WILL SEND YOU A CONFIRMATION MESSAGE AND REMIND YOU ABOUT YOUR APPOINTMENT 24 HOURS BEFORE IN ADVANCE.
• PLEASE MAKE SURE THAT YOUR NUMBER AND EMAIL IS GIVEN OUT CORRECTLY SO THAT THERE WILL BE NO CONFUSIONS.
• IF YOU HAVE ANY QUESTIONS ABOUT YOUR APPOINTMENT PLEASE CONTACT ME.

24 HOUR POLICY:

I AM VERY UNDERSTANDABLE, SO I ASK THAT IF ANY IS TO CHANGE OR COME UP THAT YOU PLEASE LET ME KNOW 24 HOURS IN ADVANCE.

IF YOU NEED TO CANCEL YOUR APPOINTMENT, YOU WILL BE ABLE TO RESCHEDULE WITH NO DEPOSIT, BUT AFTER THAT 1 RESCHEDULE AND YOU CANCEL AGAIN , APPOINTMENT WILL NOT BE RESCHEDULED AND YOU WILL HAVE TO RE-BOOK YOUR APPOINTMENT WITH A NEW DEPOSIT!

LATE ARRIVAL/NO SHOWS:

• I ASK THAT ALL CLIENTS ARRIVE ON TIME! YOU WILL BE GIVEN 10 MINUTES TO ARRIVE TO YOUR APPOINTMENT.
• IF YOU ARRIVE INTO THE SUITE AFTER 10 MINUTES YOUR APPOINTMENT WILL BE CANCELLED AND YOU WILL HAVE TO BOOK A NEW APPOINTMENT.
• NO CALL/NO SHOWS WILL NOT BE ACCEPTABLE, SO IF YOU DO NOT SHOW UP TO YOUR APPOINTMENT WITHOUT ANY COMMUNICATION WITH ME, YOU WILL HAVE NOT BE ABLE TO BOOK WITH ME AGAIN.

I DO HAVE THE RIGHT TO DENY ANYONE WHO HAS BEEN A NO SHOW TO THEIR APPOINTMENT!

SQUEEZE IN POLICY:

ALL SQUEEZE INS ARE 30+ SERVICE FEE.

THERE WILL BE NO GUARANTEE THAT YOU MAY GET THE DAY YOU ASK FOR.

IMPORTANT!

I ASK THAT YOU PLEASE DO NOT LEAVE UNSATISFIED.

IF YOU HAVE ANY CONCERNS PLEASE LET ME KNOW BEFORE YOU LEAVE YOUR APPOINTMENT.

PLEASE WEAR A MASK WHEN ARRIVING TO YOUR APPOINTMENT!

NO GUEST/KIDS ARE ALLOWED ( please be aware if you are to ask I will have to say "No" due to there not be any seating available)